Week 45: Every repair runs on information

Résumé

A repair is no longer only parts and labour. It also takes codes, calibration data and software access, and the company that holds them is not always the one a workshop deals with. Includes a note from our CEO, Marie Bredberg.

Principaux enseignements

• German insurers say an average car damage claim now costs about EUR 4,600, around 70% more than in 2017.
• From 23 December, independent diagnostic tool makers must get what they need for variant coding, parts pairing and reprogramming.
• On 28 October, AEC was named Hongqi's importer for Germany, after the brand parted ways with Hedin in the spring.
• 47% of 600 workshops surveyed by Roland Berger had to turn down repairs on driver-assistance systems in the past year.